Between Austin, San Antonio, Houston & Bryan/College Station
In order to start receiving any utility services from the City of Smithville, you must first go to the City Hall, or call the Utility Department at (512) 237-3282 extension #1. Once you have spoken with the appropriate representative, you will be requested to provide the information necessary for receiving utility services. Read the following for more detailed information on some of the procedures involved once your utility services have begun.
On Monday through Thursday, if you come in before noon then service can be done by the end of the day. If you come on Friday, service will be done on Monday.
To Make a Payment
Online Bill Pay now available
If you are making a payment in person, the City Hall is open Monday through Friday, from 7:30am to 5pm. If you are making a dropbox payment, there are two dropboxes available: one is at the main entrance to City Hall, just left of the front doors; the second is in the alley behind City Hall, adjacent to the Police Department. Do NOT deposit cash in the dropbox.
We accept Mastercard, VISA, American Express and Discover cards for payment. Please remember anytime (online or in person) a credit/debit card are used there is a $4 merchant fee. Monthly automatic charges to credit cards are also available.
Utility bills will be mailed on the last business day of each month, and bill payments must be received in the Utility offices or dropbox by no later than 5pm on the 10th day of each month. If the 10th falls on a weekend or holiday, payments must be received by no later than 5pm on the next business day. Payments by mail must be postmarked on or before the 10th day of the month.
Any account not paid in full on or before the 10th of each month will have a 10% late fee assessed, based on the current billing amount. The full account balance must be paid no later than the last business day of the month to avoid disconnection of electric service.
City Hall Closed Tuesday, Jan 19, 11AM-2PM
Smithville City Hall will be closed on Tuesday, January 19 from 11AM to 2PM for the Billy Don Johnson funeral. Our deepest condolences to Rosie Jo...read more >
Martin Luther King Jr. Holiday Observed on Monday, January 18, 2021
Smithville City Hall will be closed in observance of the MLK, Jr. Holiday. >>>>>>>>>>>>>> A Day On, Not...read more >
CLOSED Friday, January 01, 2021 for New Year's Day.
CLOSED Friday, January 01, 2021 for New Year's Day. City Hours are Monday -Thursday 8 am - 5pm (12/28/2020 - 12/31/2020)read more >