Utilities

In order to start receiving any utility services from the City of Smithville, you must first go in person to City Hall at 317 Main Street, or call the Utility Department at Phone: 512-237-3282, Ext. 1. You will be asked to provide the information necessary for receiving utility services, such as your contact information and the address of the location that needs services, and to fill out the Utility Application (PDF). 

If you apply for utility services before noon on Monday through Thursday, utility service can be done by the end of the day. If you come on Friday, service will be done on Monday.

Read on for more detailed information on some of the procedures involved once your utility services have begun.

To Make a Payment

Online Bill Pay is now available.

-Or-

If you are making a payment in person, City Hall (317 Main Street) is open Monday through Friday, from 7:30 am to 5 pm. If you wish to drop your payment off, two dropboxes are available: one at the main entrance to City Hall, just left of the front doors; and a second in the alley behind City Hall, adjacent to the Police Department. Do NOT deposit cash in the dropbox.

We accept Mastercard, VISA, American Express, and Discover cards for payment. Monthly automatic charges to credit cards are also available. Please remember all payments made with a credit/debit card (online or in person) will include a $4 merchant fee. 

Billing and Payment Schedule

Utility bills will be mailed on the last business day of each month, and bill payments must be received in the Utility offices or Dropbox by no later than 5 pm on the 15th day of each month. If the 15th falls on a weekend or holiday, payments must be received by no later than 5 pm on the next business day. Payments by mail must be postmarked on or before the 15th day of the month.

Any account not paid in full on or before the 15th of each month will be assessed 10% late fee (based on the total bill amount). The full account balance must be paid no later than the last business day of the month to avoid disconnection of electric service.

Smart Electric Meter Opt-Out Program

Smart Electric Meter Opt-Out Program Information

The City of Smithville Encourages the Use of Solar for Residential & Commercial Buildings

The Smithville Zoning Code does not specifically mention the use of solar. Still, the Zoning Clarification Memo (PDF) confirms that the City of Smithville wishes to encourage the use of accessory photovoltaic systems and confirm for property owners that such systems are allowed in all zoning districts when conforming to certain requirements.